Appointment
Appointment Schedulling
Ready to schedule a visit for your pet? We’re here to help.
General Appointments
Open Monday – Friday,
8:00 am – 6:00 pm &
Weekends, 8:30 am – 12:00 noon
Grooming Appointments
Lines open Monday – Friday,
11:00 am – 4:00 pm &
Weekends, 8:30 am – 15:00
Farm Consultations
Open Monday – Friday,
7:00 am – 6:00 pm &
Weekends, Public Holiday: 8:30 am – 17:00 noon
Appointment
Request For An Appointment
FAQ
Existing Patient – Routine Check-up
For returning patients due for their scheduled visit. Includes a general health check, weight monitoring, parasite screening, and any necessary vaccination updates.
For pets showing signs of plaque build-up, bad breath, or gum discomfort. Includes a full oral health assessment and professional dental cleaning under safe anaesthesia.
For pets experiencing sudden illness, injury, unusual behaviour, or any condition requiring urgent medical attention. Please call us immediately if your pet is in critical condition.
Surgical / Specialist Referral
For pets referred by another vet or requiring a procedure, spay/neuter, or specialist consultation. Please have your referral details ready when booking.
FAQ
Frequently Asked Question
How do I book an appointment at Rafiki Veterinary Clinic?
You can request an appointment through our online booking form, call us directly, or visit the clinic in person. We recommend booking in advance for routine check-ups, though we do accommodate urgent and emergency cases as a priority.
What should I bring to my pet’s first appointment?
For new patients, please bring any previous medical records, vaccination history, and a list of any medications your pet is currently taking. Arriving 20 minutes early helps us complete your pet’s profile before the consultation.
How early should I arrive for my appointment?
We recommend arriving at least 10 minutes before your scheduled time. This gives us a chance to update your pet’s file and helps keep our schedule running smoothly for all patients.
Can I cancel or reschedule my appointment?
Yes. We kindly ask that you notify us at least 24 hours in advance if you need to cancel or reschedule. This allows us to offer the slot to another patient in need.
What types of animals do you treat?
Rafiki Veterinary Clinic treats a wide range of animals including dogs, cats, rabbits, Farm Live stock and small mammals. Please contact us in advance if you have an exotic or less common pet so we can confirm the right care for them.
Do you offer dental cleaning for pets?
Yes, we offer professional dental examinations and cleaning for pets. This is performed under safe anaesthesia and includes a full oral health assessment. Regular dental care helps prevent pain, infection, and tooth loss in your pet.
How often should my pet have a wellness exam?
We recommend annual wellness exams for healthy adult pets. Senior pets or those with ongoing health conditions may benefit from check-ups every 6 months. Regular exams help us catch issues early and keep your pet in top health.
Yes, vaccinations are part of our routine wellness care. During your pet’s exam, our vet will review their vaccination history and recommend any updates based on their age, lifestyle, and risk factors.